Careers

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our Denver office is open, and we require all local staff to be in the office a minimum 2 days per week. 

This role will be responsible for Travelers Havens Sales Operations team. In this role, you will build a team who is responsible for our newly created sales operations function. You will define what roles you need, hire the right people, train them to be successful, and deliver consistent and repeatable results.

The Director of Sales Operations will be accountable for helping the company achieve growth goals in a repeatable and scalable way.

This role is responsible for supporting the sales teams alongside of the sales leaders, ensuring the teams are running effectively to exceed Travelers Haven’s goals and initiatives. You will be responsible for assisting in the decision-making process across the business, and thus need to be able to make informed decisions. You will also need to be comfortable presenting your findings to the Travelers Haven executive team and working closely with colleagues in other departments. You will also be tasked with the implementation of certain initiatives.

• Executive Leadership
  • Sales-first minded individual that can think and execute like a business owner by prioritizing growth, margin expansion, and profitability while also keeping in mind the broader strategic priorities for the organization.
  • As a leader in the organization, you must be a driver of our company culture through our values, a steward of our resources, and be aligned with the other leaders in the organization. Someone that builds bridges, not walls within the organization.
• Sales Process
  • Enhance sales productivity by enabling the team to work smarter by simplifying processes
  • Implement systematic processes and technology improvements that accelerate performance for all sellers
  • Relentless nag for finding where opportunities are dropping off or stalling within the sales processes
  • Support on-going analysis of sales team’s performance and effectiveness of different plays
• System for Management & Reporting
  • Align reporting to business needs across organizations and departments
  • Work with VP of Sales in on ongoing management of performance for each role to include:
    • Weekly, monthly and quarterly objectives for each role in the sales organization
    • 1:1 Documentation and leader adoption of sales coaching
  • End-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
  • Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
• Commissions
  • Build function to develop and manage commission across all sales roles
  • Assist in development & iteration of commission plans
  • Create sales targets by role
  • Calculate commissions and performance to quota
• Training
  • Lead Onboarding Manager to ensure they are performing and effectively training and supporting new hires
  • Refine onboarding program for sales and customer success
  • Develop ongoing training and development program for all customer facing roles
  • Oversee the execution of training for all new hire classes
  • Manage the documentation to support training through tools such as Spekit
• Leads & Account Assignments
  • Build function to manage lead flow for outbound business development
  • Manage assignment of existing clients in proactive way to ensure books of business are aligned with company objectives

• Sales & Sales Operations Leadership
• Excellent verbal and written communication skills in a matrixed organization
• Balanced between strategic and tactical – must be able to think ahead and keep the bigger picture in mind while ensuring the daily execution of sellers/leaders and attainment of sales goals
• Outstanding ability to strategically align and communicate with VP of Sales on processes, progress, and areas of opportunity.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• 7+ years of successful sales operations experience with 3+ years in a sales operations leadership position. Experience must include ability to build a new organization as well as manage an existing organization.
• BS/BA in Management or related fields

• Initial span of control to include:
  • Existing Onboarding Manager
  • Sales Operations Analyst (2022 budgeted addition)
  • Leads Analyst (2022 budgeted addition)
  • Commissions Analyst (2022 budgeted addition)

<10%

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week. 

Due to tremendous growth, Travelers Haven is seeking B2B Account Executives who are highly motivated, self-driven, and have a passion for sales. If you have a proven ability to drive revenue, you are ready to step out of your comfort zone to overcome challenges and think dynamically to help you and your clients accomplish greatness, this is the job for you!

As a Travelers Haven Inbound B2B Sales Account Executive, your job is to continually and proactively grow new business and lifelong partnerships. You will be prospecting daily, fielding inbound inquiries and building your client base to increase overall company revenue and growth while effectively interacting with multiple departments internally to drive new customer loyalty and retention. Our ideal candidate will be a driven, naturally curious, dependable, self-motivated, flexible, team player with a service-oriented mind set, excellent customer relations, and a proven track record of exceeding sales goals with a smile. Integrity, hard work, honesty and the ability to build and maintain profitable relationships both internally and externally are the foundations for our success.

• Fielding inbound housing needs from new B2B clientele
• Working cross functionally internally to ensure a seamless guest experience
• Locating and curating custom housing solutions that fit the clients needs
• Identifying and pitching to key decisions makers the Travelers Haven value propositions
• Growing new B2B accounts into repeat lifelong customers
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Bachelor’s degree or 2+ years relevant sales experience
• Extremely organized and highly motivated.
• Excellent verbal/written communication skills; you must understand objections and defeat them by turning sceptics into ecstatic new customers
• Experience establishing relationships key decision makers
• Ability to work independently, as well as being a collaborative team member
• MS Word, Excel, and Outlook proficiency
• Demonstrated commitment to teamwork and results. Ability to work effectively within multiple departments internally to exceed personal and company goals.
• Understanding of the overall corporate housing landscape preferred.
• Reliable and a hard worker. Life is short. Make it count.

None.

None.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week.

Monday-Friday from 8:00am-5:00pm with an hour lunch break.

As an Account Manager, you will be responsible for both the creation and development of relationships with customers in your target market. You will be tasked with establishing and building newer accounts by identifying decision-makers and key business executives as well as deepening and maintaining long-term relationships with all accounts in your portfolio. A self-driven individual, with a strong customer service background as well as the ability to thrive in a fast-paced work environment is essential.

Your success will be based on the ability to act as the liaison between internal departments and your clients, ensuring the timely and successful delivery of our product and services. While building relationships are key, there is a strong focus on attention to detail and time management which are crucial skills for this role.

Be prepared to toggle between the fast-paced transaction sales and long-term strategic and programmatic sales. Our Account Managers are able to zoom out and see the big picture in how we can support our clients while zooming in to create the best experience and close each housing request.

• Build and maintain long-lasting relationships.
• Execute daily outbound efforts to expand existing accounts.
• Manage a pipeline of housing requests and convert orders at a high close rate
• Continually identify and grow opportunities within your portfolio.
• Create and present monthly/quarterly business reviews with key accounts.
• Provide exceptional customer service to existing customers.
• Act as an advocate for your clients.
• Consistently meet or exceed daily KPI requirements
• Work cross-functionally with support teams to deliver on clients requests
• Utilize analytical tools to identify trends in customer account usage.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Previous experience in account management or sales required (2+ years).
• Excellent verbal, written, and presentation skills.
• Knowledge of Salesforce or similar CRM.
• Proficiency in MS Office Suite.
• Ability to use consultative sales approach to identify additional opportunities within current customer base.
• Experience in hospitality or relocation a plus

Available for travel (up to 20%)

None.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

We are open to hiring fully remote employees out of any of the following states: CO, CA, FL, ID, IL, MI, MN, NC, TX, UT, RI, TN, SC.

A Software Engineer at Travelers Haven works on the development team to build new features and maintain the Travelers Haven product. This role involves delivering high value cards and participating in design and ideation for new work. The ideal candidate loves development, is capable in our tech stack (particularly Ruby on Rails, Reactjs, Postgresql), and has a habit of constant learning.

The candidate exhibits is highly collaborative in a team setting, whether diving into technical work or pairing with other team members regularly:

• We ship code daily to our production, staging, and continuous integration environments. Test results, deployments, and production monitoring results are posted to our chat channels.
• We combine Kanban with biweekly retrospectives and regular refinement sessions.
• We play to each team member’s strengths while encouraging professional development in weaker areas. You’ll use the skills you’re best at the most but be expected to jump in anywhere as needed.
• We currently use Macs for development, but if you prefer Windows or Linux that’s good too.
• We offer flexible, remote-friendly working arrangements and are a highly collaborative team. The right candidate wants to be a go-to resource for their areas of highest knowledge, share what they know, and learn from teammates.

• Work with product to transform user stories (cards) into working product.
• Collaborate with other engineers to create features and pay down technical debt.
• Write clean code.
• Write tests that prove your code works.
• Proactively identify process and product improvements, collaborate with team on implementation.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Strong development skills.
• In-depth understanding of and practical experience with testing strategies.
• Strong computer science problem-solving ability. You must know how to write your own algorithms and go beyond the framework-built ins.
• Good written and verbal communication skills.

• 3+ years of web development
• 2+ years production experience with our tech stack.
• A passion for giving users a polished, highly usable experience.
• Experience with high volume, publicly facing production site.
• Ruby on Rails
• Heroku and AWS
• Postgres/SQL
• RESTful APIs
• Sidekiq/RabbitMQ
• RSpec and TDD
• HTML/CSS/JS (AngularJS, ReactJS)

• No direct reports, but leadership in areas of expertise is expected.

None.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week.

Monday-Friday from 8:00am-5:00pm with an hour lunch break.

Due to tremendous growth, Travelers Haven is seeking Account Executives who are highly motivated, self-driven, and have a passion for sales. If you have a proven ability to drive revenue, you are ready to step out of your comfort zone to overcome challenges and think dynamically to help you and your clients accomplish greatness, this is the job for you!

As a Travelers Haven Enterprise Account Executive, you’ll close sales and win new business within a defined territory. You must be a results-oriented, motivated and strategic ‘hunter’ who is laser-focused on generating new and upsell business within your market.

• Expert prospector who can find and engage new leads
• Experience establishing strategic C-level relationships
• Ability to run a full sales lifecycle, start to finish, within the large market segment
• Superb listening skills; you must understand objections and defeat them by turning sceptics into ecstatic new customers
• High level of empathy – it’s important for our AE’s to be a good person to peers and prospects
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

On a day-to-day basis, you will be responsible for educating the specific sales territory about the value of Travelers Haven. You must be able to learn in a fast-paced sales environment, embrace feedback and hold yourself accountable, while creating satisfied and referenceable customers. To thrive in this role, you will keep up with industry trends, competitive landscape, and customer needs.

• Responsible to build and grow strategic relationships with high profile and large revenue clients
• Drive client retention, satisfaction, reference ability, and revenue/profitability growth
• Engages client decision makers to understand client vision and goals
• Engages client during implementation and throughout remainder of client life cycle
• Coordination and execution of periodic Account Business Reviews

• 3+ years of proven hunting & closing experience
• Preferred Medical and/or Government sales experience
• Demonstrated cold calling sales ability, with assertive, positive and persistent style
• Extremely organized and highly motivated.
• Excellent verbal/written communication skills with C-Level executives.
• Word, Excel, and Outlook proficiency.
• Ability to work independently, as well as being a collaborative team member

TBD – up to 15%

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our office is open, and this position is full time in office.  Ability to work from home after 90 days.

Monday-Friday from 8:00am-5:00pm with an hour lunch break.

The Accounts Payable Specialist will work as part of the Accounting team, reporting directly to the Accounting Operations Manager. The person will perform full-cycle accounts payable functions while ensuring compliance with policies and procedures and will also assist in month-end close activities.

• Daily coding and entering of all vendor invoices through SAP Concur, high volume 200+ invoices/day
• W9 maintenance and acquisition
• Assist in Year End 1099s
• Process daily check runs ensuring proper approvals and timely payments to vendors
• Review monthly furniture payments / approve items outside leasing system
• Correspond with vendors as needed to resolve pending payment issues / escalation items
• Assist in month end close activities, which include preparation of journal entries and account reconciliations as well as other assigned duties
• Prepare and develop various reporting as needed for internal stakeholders.
• Assist and lead projects with Shared Services Manager
• Special projects/duties as assigned.
• Maintain a tenacious and optimistic work ethic. Enjoy the hustle.

• Property Management/Leasing experience is preferred
• Direct customer service experience
• Strong attention to detail and the ability to problem solve
• Highly organized with a commitment to find a resolution to issues
• Computer proficiency, especially Microsoft Outlook and Excel
• Experience with NetSuite and Concur is a plus
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• 2-5 years of experience in an Accounts Payable role
• Degree in Accounting preferred, but not required

• None.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

 Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week. 

Monday-Friday from 8:00am-5:00pm with an hour lunch break. Additionally, employees in this role under 3 years of tenure are assigned to be on-call 2-4 individual weeks throughout the year for hours outside of typical office hours that week. Additional pay is provided for this work.

We are looking for a full-time Sales Operations Coordinator that will be responsible for working closely with our Sales team members in support of sales process administration. As a member of our Sales Operations team, you will empower our Sales teams to do what they do best, sell! Your role is critical in ensuring our Sales teams can operate efficiently.

The Sales Coordinator, a key member of Travelers Haven’s Sales Operations team, will drive Travelers Haven’s revenue by managing the internal processes that amplify the Sales team’s selling efforts including:

• Bulk revenue opportunity review & follow up
• Strategic sales review & follow-up
• Sales contests
• Commission plans & calculations
• Sales performance management process

The Sales Coordinator will also be responsible for supporting, collaborating with and using various sales systems, strategies and processes. This role requires being agile and having a keen sense to be able to multitask these various tasks throughout their day. Organization and analytical ability are critical to the success of this role.

• General Sales Support.
• Support Sales team by assisting with bulk deal review calls, preparation, and action items.
• Coordinate monthly strategic selling review sessions – target clients to review, scheduling, tracking action item completion.
• Assist sales leaders with commission calculations – building a more scalable process.
• Assist in troubleshooting sales issues.
• Build positive relationships through proactive communication and resolution of questions.
• Help drive efficiencies via CRM guidance and advocacy.
• Facilitate an organization of continuous process improvement.
• Assist in data collection and reporting.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• A college degree is preferable, but not required.
• Minimum 2-3 years of experience working in sales, sales operations, or related field.
• An independent worker who takes initiative, self-starter, assertive attributes.
• Strong interpersonal, oral, and written communication skills, with the ability to see multiple projects and tasks through to completion on a timely basis.
• A very detail-oriented person, who possesses strong administration and organization skills with a team approach on all projects.
• Computer literate, comfortable with Microsoft Office package with a willingness to learn new programs.
• Ability to leverage Microsoft Excel to aggregate and analyze data.
• Familiarity with Salesforce.

• No Direct Reports

• None

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

 We are open to hiring fully remote employees for this role out of any of the following states: CO, CA, FL, ID, IL, MI, MN, NC, TX, WA, UT, RI, TN, and SC. Our Denver office is open, and we require all local staff to be in the office a minimum 2 days per week.

Monday-Friday from 8:00am-5:00pm with an hour lunch break.

Travelers Haven is looking for a new Partnerships team member that will drive operational efficiencies and cost savings.  This position will lead initiatives across the company that will result in hard and soft cost savings, both are critically important.    This position is not category specific and will require the general strategic sourcing process to be applied across key areas of spend.

This role could be a great fit for someone with prior leasing or property management experience. If you’re looking for a chance to make a huge difference, with leadership that has an open mind, this position is calling your name!

• Develop and implement Strategic Sourcing activities.
• Execute RFx steps within the Strategic Sourcing process.  Produce baseline, market analysis, current supplier analysis, and build strategies
• Develop supplier and contract management.
• Develop and deploy applicable technology solutions to sourcing activities and general business processes.
• Fulfill savings, process improvements and enhanced business terms.
• Communicate across multiples departments to gain consensus for hard and soft cost savings.
• Implement cost savings tools across organization.
• Work with operational leaders to understand business processes and structure in order to improve.
• Develop and implement new operational processes.
• Use quantitative/qualitative skills to analyze and manage large quantities of data in order to understand trends and opportunities.
• Work directly with partners to understand new and better initiatives.
• Identify new partners via cold calling.
• Will develop, monitor and produce savings tracking methods and processes.
• Establish and maintain supplier quality management system.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day

*Essential functions may be performed with or without reasonable accommodation

• Must have project management skills and be able to manage from baselining through implementation.
• Must have strong initiative to work independently with little guidance.  Pays critical attention to detail with thorough checking to maintain high quality information.
• Strong contract experience in order to stand alone with little legal review.
• Multitask and be open to side projects that may not always be directly related to Sourcing activities.
• Problem solve with little or no direction.

• Leasing/property management experience preferred.
• Bachelor’s degree preferred.
• Experience in process mapping a plus.
• Process engineering skills a plus.
• This position will require an individual that thinks outside of the 8-5pm mentality.

No Direct Reports.

No travel expectations for this role.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week.

Monday-Friday from 8:00am-5:00pm with an hour lunch break. Additionally, employees in this role under 3 years of tenure are assigned to be on-call 2-4 individual weeks throughout the year for hours outside of typical office hours that week. Additional pay is provided for this work.

Do you love watching House Hunters and other HGTV shows involved with the housing market? If so, Travelers Haven is seeking a Housing Locator Specialist to assist us in finding a home away from home for our nomadic specialist clients. Housing Locator Specialists are responsible for locating and negotiating the best possible housing options for each client request within their specific client focus. They will work directly with Account Managers and Inside Sales Account Executives to present housing options that meet or exceed the clients’ needs. This role requires a strong customer service background, the ability to work in a fast-paced environment, and superb attention to detail.

• Read and evaluate housing requests to identify core client requirements
• Perform preliminary research regarding the desired housing market
• Locate available housing using our internal housing database, vacation rentals, local property management companies, real estate agents, apartment communities and online databases
• Think outside of the box to find housing solutions that may not be readily available
• Collaborate with your team on best practices for sourcing housing options and difficult requests
• Establish and maintain positive relationships with landlords and property managers
• Negotiate favorable terms and fees with the property point of contact
• Gather all the necessary unit and community details that pertain to the rental
• Compose pricing and unit details for delivery to the Account Manager and clients
• Effectively utilize our system to accurately input property and client information
• Educate the Account Manager and Account Executives as to why their options are the best available housing for the clients’ needs
• Add new properties to our database, and introduce property managers to our partnership program
• Master standard furniture rental pricing with your territory specific vendors
• Two to three weeks per year of paid on-call participation required

• Superior attention to detail and thoroughness
• Effective written and verbal communication skills
• Strong negotiating and relationship-building skills
• Self-starter who is results-oriented and takes initiative
• Ability to plan and organize their workload based on priority
• Possess a sense of urgency to execute tasks within set timeframes
• Collaborative and team-oriented
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Some college experience preferred
• 1+ years in an office environment

• 1+ years in a fast-paced, collaborative customer service role
• Proficient in MS Office Suite
• Salesforce experience preferred, but not required
• No direct reports

• No travel time expected for the position.
• Some in person trainings may be required on a yearly basis.

Here at Travelers Haven, we empower people to feel at home anywhere their lives take them. We are a full-service housing firm that helps individuals, businesses and organizations with traveling professionals find housing that works for them. We combine industry-leading software and inspired minds to connect thousands of traveling professionals to find housing that meets all their individual needs.

We hire talented people that thrive in a fast-paced, high-growth environment, where every day brings a new challenge. Imagine a place without red tape, decisions are made, and your voice is heard. You are quickly able to see your hard work take root and impact is made. You are passionate, ambitious, and determined for success. If you’ve been searching for an opportunity to help shape the future of corporate housing, we want to talk to you! Come thrive with us.