Careers

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week. 

Monday-Friday from 8:00am-5:00pm with an hour lunch break. Additionally, employees in this role under 3 years of tenure are assigned to be on-call 2-4 individual weeks throughout the year for hours outside of typical office hours that week. Additional pay is provided for this work.

The Senior Housing Locator Specialist will be responsible for locating and negotiating the best possible housing option for each client request within their specific territory. They are responsible for facilitating the success of the Territory Management department through consistent high production in their role, dependability, and reliability as a source of coverage.

• Meets and exceeds goal set for the Territory Management department in terms of option production and reservation rates
• In-depth knowledge and understanding of company processes and systems
• Involved in the training and onboarding process by sharing best practices
• Works cohesively with Territory Management team to establish a sense of ownership and accountability
• Lead team meetings as needed and ensure that best practices are being shared
• Think outside of the box to find housing solutions that may not be readily available
• Work with management to identify gaps in process and formulate solutions to them
• Help to facilitate positive discussion and actionable suggestions between Territory Management team and AMs on stagnant orders
• Educate the Account Manager and Sales Associates as to why their options are the best available housing for the clients’ needs
• Establish and maintain favorable relationships with landlords, property managers, and furniture vendors
• Negotiate favorable terms and fees with the property point of contact
• Add new properties to our database, and introduce property managers to our partnership program
• Add new properties to our database, and introduce property managers to our partnership program
• Locate available housing using our internal housing database, vacation rentals, local property management companies, real estate agents, apartment communities and online databases
• Master standard furniture rental pricing with your territory specific vendors

• Superior attention to detail and thoroughness
• Effective written and verbal communication skills
• Strong negotiating and relationship-building skills
• Self-starter who is results-oriented and takes initiative
• Ability to plan and organize their workload based on priority
• Possess a sense of urgency to execute tasks within set timeframes
• Collaborative and team-oriented, with the ability to mentor and coach others
• Critical thinking and problem solving, using strong judgement when making decisions
• Dependable and reliable, supporting the goals of the team
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Has mastered 70% of the Sourcing Associate essential functions
• Preferred 6 months of service as a Sourcing Associate
• No attendance or conduct warning within the last 90 days

• No direct reports

• Some in person trainings may be required on a yearly basis.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our Office Operations Manager will be expected to be in the office 5 days per week due to the nature of the role and responsibilities.

Monday-Friday from 7:30am-4:30pm with an hour lunch break.

The Office Operations Manager provides overall operational support for the company in various facility, administrative, IT, and human resources duties to maintain an efficient and well-run office environment. This person has a very welcoming disposition and a winning attitude. They will be engaging and supportive with all internal team members, office guests, and external vendors.

This exciting role requires superior attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. The Office Operations Manager is strong at working independently and is highly adaptable in an extremely fast-paced and quickly growing company.

Office Administration:

• Proactive maintenance in office to ensure our office space is stocked, clean, and well organized
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
• Manage Tier 1 & 2 IT helpdesk support for operations continuity
• Work with the building management with any facilities related inquiries and requests
• Track office expenses, analyze operational costs, and provide recommendations for efficiencies Audit company vendor invoices and negotiate pricing and service contracts
• Manage office inventory and responsible for all ordering including food and catering, IT, supplies, office furniture, etc. Provides a full range of administrative support services while maintaining strict confidentiality at all times.
• Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) Promote a fun office culture by planning company social events, quarterly townhalls, etc.

Human Resources:

• Support HR with onboarding new hires and contractors by coordinating the setup of tech equipment, setting up workstations, arranging equipment pick up times, and scheduling training sessions
• Ensure new hire paperwork is completed and approved, and employee records are maintained and accurate
• Maintain employee records in HRIS (ADP), making changes to employee profiles as needed
• Assign, track, and manage training modules through our online training platform for all employees

• Excellent organizational skills, including the ability to multi-task and adjust priorities accordingly.
• Discretion regarding sensitive and confidential information.
• Ability to work under pressure and handle multiple projects and deadlines.
• Must be flexible in order to meet both challenging and changing deadlines or priorities. Prioritizes work daily to ensure objectives are met in an expeditious manner.
• Must be able to exercise initiative, independent judgment and accountability for various processes and programs.
• Must be able to stand, walk, squat, kneel for up to 8 hours per day*
• Must be able to lift up to 30 pounds*
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Bachelor’s Degree or equivalent work experience required
• 1+ years of experience in an Office Manager role supporting 100 – 200 associates, with a minimum of three years in an Administrative capacity (reporting to director level or above) required (may consider combined education and work experience) 1+ years of experience with IT hardware set-up and Tier 1 helpdesk troubleshooting preferred
• 1+ year of facilities management experience preferred
• Proficient with Microsoft Office and intermediate to advanced Excel user Proficient user of Outlook, Word, PowerPoint and Excel

Local travel for office-related errands; the Office Operations Manager will be expected to have their own reliable transportation

None.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

30 – 40 hours per week.

As a crucial member of a high-performance team, this role offers the opportunity to get in on the ground floor and help shape the future of an exceptional brand. This role’s primary goal will be assisting with our company’s implementation of Tableau, or transition from a proprietary system to Salesforce, driving targeted brand awareness, expanding brand loyalty, and filling the funnel with high-quality leads. This individual will help build and shape a world-class, revenue-generating marketing engine!

We are looking for a Data Analyst Contractor that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products. Your primary focus will be in building critical company reports, applying datamining techniques, doing statistical analysis, developing hypotheses for A/B and multi-variate testing and building high quality prediction systems integrated with our products.

• Developing, maintaining, and managing advanced reporting/analytics on Tableau or a similar visualization tool
• Building and maintaining reports that span every department of the company
• Doing ad-hoc analysis and presenting results in a clear manner
• Processing, cleansing, and verifying the integrity of data used for analysis
• Extending company’s data with third party sources of information when needed
• Enhancing data collection procedures to include information that is relevant for building analytic systems
• Optimize reporting and code structure to create efficiencies in using KPI’s across different dashboards
• Collaborating and working closely with cross-functional business partners to identify growth opportunities
• Designing and implementing statistical tests around our site, marketing channels and various marketing touchpoints and verify their significance and overall impact
• Documenting all research and findings. You will build the company’s institutional knowledge and unlock new opportunities for growth and ways to operate more effectively.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Bachelors Degree in statistics, mathematics, computer science or other quantitative discipline
• 3+ years of experience using data analysis and mathematical direction to inform decisions and solve problems
• Strong background with Tableau or a similar visualization tool
• Understanding of Salesforce KPI Reporting and Dashboard Creation
• Excellent presentation skills. You can communicate your results and spark action as well as you can find answers
• A natural curiosity and skepticism, helping lead you to experiments and tests in the name of improvement
• Proficiency in Microsoft Office Suite, with advanced Excel skills (vlookups, pivot tables, charts are a breeze)

• Proficiency in SQL and experience/knowledge in other programming languages like R and Python
• Advanced relational database knowledge (PostgreSQL, SQL Server, etc.)
• Working knowledge of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.
• Basic HTML, CSS, JavaScript proficiency
• Experience with data visualization tools
• Familiarity with growth marketing metrics and techniques
• Good applied statistics skills, such as distributions, statistical testing, regression, etc.
• Data-oriented personality

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

 Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week. 

Monday-Friday from 8:00am-5:00pm with an hour lunch break. Additionally, employees in this role under 3 years of tenure are assigned to be on-call 2-4 individual weeks throughout the year for hours outside of typical office hours that week. Additional pay is provided for this work.

We are looking for a full-time Sales Operations Coordinator that will be responsible for working closely with our Sales team members in support of sales process administration. As a member of our Sales Operations team, you will empower our Sales teams to do what they do best, sell! Your role is critical in ensuring our Sales teams can operate efficiently.

The Sales Coordinator, a key member of Travelers Haven’s Sales Operations team, will drive Travelers Haven’s revenue by managing the internal processes that amplify the Sales team’s selling efforts including:

• Bulk revenue opportunity review & follow up
• Strategic sales review & follow-up
• Sales contests
• Commission plans & calculations
• Sales performance management process

The Sales Coordinator will also be responsible for supporting, collaborating with and using various sales systems, strategies and processes. This role requires being agile and having a keen sense to be able to multitask these various tasks throughout their day. Organization and analytical ability are critical to the success of this role.

• General Sales Support.
• Support Sales team by assisting with bulk deal review calls, preparation, and action items.
• Coordinate monthly strategic selling review sessions – target clients to review, scheduling, tracking action item completion.
• Assist sales leaders with commission calculations – building a more scalable process.
• Assist in troubleshooting sales issues.
• Build positive relationships through proactive communication and resolution of questions.
• Help drive efficiencies via CRM guidance and advocacy.
• Facilitate an organization of continuous process improvement.
• Assist in data collection and reporting.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• A college degree is preferable, but not required.
• Minimum 2-3 years of experience working in sales, sales operations, or related field.
• An independent worker who takes initiative, self-starter, assertive attributes.
• Strong interpersonal, oral, and written communication skills, with the ability to see multiple projects and tasks through to completion on a timely basis.
• A very detail-oriented person, who possesses strong administration and organization skills with a team approach on all projects.
• Computer literate, comfortable with Microsoft Office package with a willingness to learn new programs.
• Ability to leverage Microsoft Excel to aggregate and analyze data.
• Familiarity with Salesforce.

• No Direct Reports

• None

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

 We are open to hiring fully remote employees for this role out of any of the following states: CO, CA, FL, ID, IL, MI, MN, NC, TX, WA, UT, RI, TN, and SC. Our Denver office is open, and we require all local staff to be in the office a minimum 2 days per week.

Monday-Friday from 8:00am-5:00pm with an hour lunch break.

Travelers Haven is looking for a new Partnerships team member that will drive operational efficiencies and cost savings.  This position will lead initiatives across the company that will result in hard and soft cost savings, both are critically important.    This position is not category specific and will require the general strategic sourcing process to be applied across key areas of spend.

This role could be a great fit for someone with prior leasing or property management experience. If you’re looking for a chance to make a huge difference, with leadership that has an open mind, this position is calling your name!

• Develop and implement Strategic Sourcing activities.
• Execute RFx steps within the Strategic Sourcing process.  Produce baseline, market analysis, current supplier analysis, and build strategies
• Develop supplier and contract management.
• Develop and deploy applicable technology solutions to sourcing activities and general business processes.
• Fulfill savings, process improvements and enhanced business terms.
• Communicate across multiples departments to gain consensus for hard and soft cost savings.
• Implement cost savings tools across organization.
• Work with operational leaders to understand business processes and structure in order to improve.
• Develop and implement new operational processes.
• Use quantitative/qualitative skills to analyze and manage large quantities of data in order to understand trends and opportunities.
• Work directly with partners to understand new and better initiatives.
• Identify new partners via cold calling.
• Will develop, monitor and produce savings tracking methods and processes.
• Establish and maintain supplier quality management system.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day

*Essential functions may be performed with or without reasonable accommodation

• Must have project management skills and be able to manage from baselining through implementation.
• Must have strong initiative to work independently with little guidance.  Pays critical attention to detail with thorough checking to maintain high quality information.
• Strong contract experience in order to stand alone with little legal review.
• Multitask and be open to side projects that may not always be directly related to Sourcing activities.
• Problem solve with little or no direction.

• Leasing/property management experience preferred.
• Bachelor’s degree preferred.
• Experience in process mapping a plus.
• Process engineering skills a plus.
• This position will require an individual that thinks outside of the 8-5pm mentality.

No Direct Reports.

No travel expectations for this role.

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

We are open to hiring fully remote employees for this role out of any of the following states: CO, CA, FL, ID, IL, MI, MN, NC, TX, WA, UT, RI, TN, and SC. Our Denver office is open, and we require all local staff to be in the office a minimum 2 days per week.

Monday-Friday from 8:00am-5:00pm with an hour lunch break.

Account Executive is responsible for revenue and yield strategy development and implementation within core markets. Strategies to include market mix, pricing, status. This position is accountable for performance across multiple markets and for meeting budget, forecast and optimal business mix targets.

This position will be expected to develop a world class customer experience while aggressively pursuing new business, penetrating existing business and maintaining profitability.

• Solicit sales through effective oral and written communication while overseeing rate, date and reservations for the company.
• Coordinate ongoing research of the corporate housing industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Follow annual business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
• Organize and/or attend scheduled sales department, executive committee, and related meetings.
• Direct and manage all sales activities to maximize revenue for the company.
• Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required.
• Professionally represent Travelers Haven nationally within industry organizations and events.
• Establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Provide sales follow up and support to existing and potential customers.
• Address customer inquiries with appropriate solutions.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Do whatever it takes to keep our customers satisfied.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day

*Essential functions may be performed with or without reasonable accommodation

• Develop and maintain relationships with our suppliers.
• Work with team on new set-ups for 3^rd party and core inventory.

• Extensive knowledge of sales skills and revenue management
• Ability to effectively listen, communicate and perform diplomacy with internal and external customers and team members in all situations.
• Project a friendly and professional personality.
• Possess exceptional communication and interpersonal skills with all levels and departments within the company as well as external clients, vendors and partners.
• Ability to manage multiple, time-sensitive tasks and make quick decisions while maintaining company standards and profitability.
• Knowledge of travel/corporate housing industry, current market trends and economic factors.
• Ability to access, understand and accurately input information using a moderately complex computer system.
• Ability to travel (typically less than 25%) and to be available to team members outside of regular business hours.

• No Direct Reports

• No travel expectations for this role

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

We are open to hiring fully remote employees for this role out of any of the following states: CO, CA, FL, ID, IL, MI, MN, NC, TX, WA, UT, RI, TN, and SC. Our Denver office is open, and we require all local staff to be in the office a minimum 2 days per week.

The Relocation/Partnership Account Manager is responsible for the growth and expansion of new business client opportunities. They will work closely with the Business Development and Account Executive teams to successfully onboard new businesses and integrate them into all Traveler’s Haven portals and services. The Relocation Account Manager will form relationships with key decision makers to maximize the business.

• Build relationship with clients to ensure trust and satisfaction that will lead to repeat business.
• Receive customer housing requests from current clients or new opportunities from Business Development, Inside Sales, and Account Executives.
• Source and present multiple housing options to client highlighting the key differentiators and benefits of each
• Communicate cross departmentally to ensure move-ins are executed seamlessly with our internal operations team
• Provide the client personal touches such as move in packages or dialogue about how their enjoying the housing experience provided.
• Work directly with the clients and occupants to make their stay as seamless as possible. This includes rapid issue resolution and personal follow up on all leases.
• Maintain consistent communication with client to ensure highest level of client satisfaction
• Introduce clients to THP, HE, and other services that differentiate Travelers Haven from the competition.
• Identify and nurture Key Clients, driving active unit growth month over month.
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day

*Essential functions may be performed with or without reasonable accommodation

• Drive to take on each business opportunity and grow to their maximum potential with Travelers Haven
• Competitive nature to exceed growth targets
• “Client comes first, all else follows” mentality
• Ability to think outside the box for problem solving and issue resolution
• Capacity to manage multiple projects and activities while paying attention to detail
• Quick decision-making skills and independent judgement to ensure high customer satisfaction

• Bachelor’s degree from a 4-year college or university
• Minimum 2 years corporate housing industry experience required

• No direct reports

• Minimal travel, Visits to potential Key Accounts

Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week.

Monday-Friday from 8:00am-5:00pm with an hour lunch break. Additionally, employees in this role under 3 years of tenure are assigned to be on-call 2-4 individual weeks throughout the year for hours outside of typical office hours that week. Additional pay is provided for this work.

Do you love watching House Hunters and other HGTV shows involved with the housing market? If so, Travelers Haven is seeking a Housing Locator Specialist to assist us in finding a home away from home for our nomadic specialist clients. Housing Locator Specialists are responsible for locating and negotiating the best possible housing options for each client request within their specific client focus. They will work directly with Account Managers and Inside Sales Account Executives to present housing options that meet or exceed the clients’ needs. This role requires a strong customer service background, the ability to work in a fast-paced environment, and superb attention to detail.

• Read and evaluate housing requests to identify core client requirements
• Perform preliminary research regarding the desired housing market
• Locate available housing using our internal housing database, vacation rentals, local property management companies, real estate agents, apartment communities and online databases
• Think outside of the box to find housing solutions that may not be readily available
• Collaborate with your team on best practices for sourcing housing options and difficult requests
• Establish and maintain positive relationships with landlords and property managers
• Negotiate favorable terms and fees with the property point of contact
• Gather all the necessary unit and community details that pertain to the rental
• Compose pricing and unit details for delivery to the Account Manager and clients
• Effectively utilize our system to accurately input property and client information
• Educate the Account Manager and Account Executives as to why their options are the best available housing for the clients’ needs
• Add new properties to our database, and introduce property managers to our partnership program
• Master standard furniture rental pricing with your territory specific vendors
• Two to three weeks per year of paid on-call participation required

• Superior attention to detail and thoroughness
• Effective written and verbal communication skills
• Strong negotiating and relationship-building skills
• Self-starter who is results-oriented and takes initiative
• Ability to plan and organize their workload based on priority
• Possess a sense of urgency to execute tasks within set timeframes
• Collaborative and team-oriented
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*
• Must be able to sit or stand in a stationary position for up to 8 hours per day*
• Must be able to communicate via email and phone for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

• Some college experience preferred
• 1+ years in an office environment

• 1+ years in a fast-paced, collaborative customer service role
• Proficient in MS Office Suite
• Salesforce experience preferred, but not required
• No direct reports

• No travel time expected for the position.
• Some in person trainings may be required on a yearly basis.

Here at Travelers Haven, we empower people to feel at home anywhere their lives take them. We are a full-service housing firm that helps individuals, businesses and organizations with traveling professionals find housing that works for them. We combine industry-leading software and inspired minds to connect thousands of traveling professionals to find housing that meets all their individual needs.

We hire talented people that thrive in a fast-paced, high-growth environment, where every day brings a new challenge. Imagine a place without red tape, decisions are made, and your voice is heard. You are quickly able to see your hard work take root and impact is made. You are passionate, ambitious, and determined for success. If you’ve been searching for an opportunity to help shape the future of corporate housing, we want to talk to you! Come thrive with us.